The random ringing from your Ring video doorbell could be caused by a number of things, including faulty wiring, low battery level, sticking button due to dirt and debris, or electronic interference.
One likely reason is the type of door chime used. Ring is compatible with mechanical door chimes or digital chimes as long as they are AC-powered that operate between 8 and 24 volts.
Since the Ring and the chime are in a series circuit, the same amount of amps flow through around the loop through the devices. When someone pushes the doorbell, the Ring transmits videos through Wi-Fi. It depletes its internal battery thereby requiring a recharge.
The Ring powers itself by letting a small amount of current flow through the circuit including the chime itself. This little bit of current could easily activate the chime, hence, it rings by itself.
A suggested workaround is to put a resistor in parallel with the door chime, but this would require finding the right size. There’s also a safety issue when it gets too hot. It is advisable to consult a professional electrician to prevent any untoward incident.
It is not uncommon for Ring tech support to recommend replacing your existing door chime with their own product called Ring Chime. To make sure that the Ring is compatible with your mechanical or digital door chime, check out this compatibility list.
 How to change WiFi on Ring video doorbell
On the initial setup, the Ring video doorbell will not connect instantly to your home network. While in setup mode, the Ring app on your smartphone or smart device will connect to the nearest Ring doorbell device though Ring’s own temporary Wi-Fi network. Look for the network that starts with Ring and a dash. This network facilitates the pairing of your device to the Ring doorbell.
The app will then scan for your Wi-Fi network. If you have multiple networks, select the one that is closest to where you will install your Ring video doorbell. Once you select the network, you will be prompted to enter your password. When the light on your ring video doorbell flashes blue four times, it means the Wi-Fi setup is complete.
Changing Wi-Fi Network After the Initial Setup
If you switch to a new internet service provider or you get a new router, you have to change the network and password of your Ring video doorbell. Here are the steps to guide you through the process:
- Using the tool that came with Ring, detach the unit by unscrewing the two bottom screws to remove it from the plate. Pop the cover off.
- Go to the Ring app. Select Device then Device Settings.
- Tap “Remove Device”.
- Re-add the device.
- Select the kind of device (in this case, video doorbell front door).
- Press the orange button at the back of the Ring device to pair it with the app.
- Select the Wi-Fi network.
- Enter the password.
- Optional: Add names of people you want to have access to the Ring device.
- Install back the Ring on your door.
 Does the Ring doorbell save video locally?
Ring video doorbells don’t have a built-in local storage port so they don’t support microSD or TransFlash card. However, you can still view live stream video and receive notifications and alerts, but what you can’t do is access recorded videos that are stored in the cloud. This means that you may need to subscribe to the Ring Protect Plan to get access to videos that were previously recorded.
With the absence of local storage, you may need to spend extra for cloud storage and the additional security of 24/7 professional monitoring provided by the Ring Protect Plan.
Why subscribe to the Ring Protect Plan?
Security cameras and video doorbells are most useful in real-time when someone rings your doorbell or motion is detected. Once you are alerted via notifications, you can immediately check what’s going on in your front door even if you’re not at home.
But there are also situations where you’d like to review the footage of security events long after they happened. You may want to save them to your local storage or share them with other people. You can only do these things if you have access to the recorded videos stored in the cloud through a subscription to the Ring Protect Plan.
Every purchase of Ring video doorbell product (Ring 2, Pro, Elite) comes with a 30-day free trial subscription which you can use once you activate your new Ring product. If after 30 days you decide not to subscribe to a plan, all recorded videos will be deleted and new events will not be stored. But you still
The Basic Plan is $3 per month or $30 per year for one device. Ring Protect Plus, on the other hand, costs $10 per month or $100 per year for unlimited number of devices. Under the plan, videos are stored in the cloud storage from 30 to 60 days depending on the country. The Ring Protect Plus Plan comes with Ring Alarm professional monitoring, a one-year extended warranty and an exclusive 10% discount on Ring products.
 Why is my Ring doorbell night vision not working?
The Ring video doorbell comes with infrared night vision feature that activates in low-light conditions or in total darkness. When it was first introduced, it didn’t deliver what was promised because the video was grainy, blurry, and washed out—terribly disappointing for a device that seemed to do everything right. However, Ring had made some enhancements that addressed the video quality issues.
Although the enhancements really made a huge difference in user experience, night vision woes persist. It is not uncommon for the night vision to stop working and here are the possible reasons why:
- Insufficient power. The Ring video doorbell requires a power source that supplies a minimum of 16 volts AC. Always check the Device Health to ensure that the voltage is at least 3,900mV or listed as “Good” or “Very Good” in the Ring app. It also doesn’t hurt to check the wires. There may be resistance in the wires due to excessive length which is preventing the Ring video doorbell from receiving sufficient power.
There are several ways to solve power-related issues of your Ring doorbell:
- Bypassing the internal doorbell using the Pro Power Kit V2 so that it frees up power the Ring needs to function properly.
- Replacing the transformer when it is rated less than 16 volts AC. This upgrade is needed so it can sufficiently power the Ring doorbell as well as the internal doorbell.
- Highly-sensitive light sensor. It is highly possible that the sensitivity setting of the light sensor is on the high side. This means that as long as the Ring can detect lights, its night vision will not be activated. For example, if there are street lights in front of the video doorbell or if the neighbor’s porch light is within the Ring’s field of view, the night vision will think that there’s enough light around so the night vision will not turn on.
- Poor Wiring. If wiring was done haphazardly, it could lead to a host of problems down the line, including the video freezing and night vision malfunctioning, or worse, not working. If you are experiencing night vision issues, check if the wiring is done properly. Also, make sure that the Pro Power Kit v2 is installed correctly so it doesn’t cause low power issues.
- Weak Internet Speed. Low connection speeds can cause the night vision to malfunction. More often than not, this happens during Live View. For live streaming to work optimally, your internet connection speed should not go lower than 2Mbps for upload and download. If night vision freezes or stops working altogether, consider resetting the Wi-Fi router
Many users would prefer to temporary disable the night vision feature but unfortunately, it cannot be disabled without affecting other features of the video doorbell. There’s also no switch to toggle it on and off. As a temporary workaround, you can stick a semi-transparent tape on the sensor to lower the sensitivity. Until Ring provides a permanent fix, some DIY hacks will do.
 Is my ring doorbell waterproof?
The Ring video doorbell is designed to operate even in extreme weather conditions. It is essentially weatherproof and can operate in different temperatures ranging from -20 to 50°C (-5 to 120°F).
What is a little bit concerning is the lack of information about its IP Code rating, which determines the degree of protection of casings and enclosures against elements including dust and water. It’s hard to say if the Ring can withstand heavy jets of rainwater or snow unless you test it for yourself.
Fortunately, an official Ring tweet has clarified that all Ring devices are water-resistant, hence, they can withstand rainstorms and strong winds. Ring added that as long as the device is not submerged into the water, it will operate as intended.
So, your Ring doorbell is waterproof but only against a normal rush of water from the rain. Unless the device is immersed in water, it should work just fine.
But then again, the location where the Ring video doorbell is installed is key to ensuring that the device is protected from the elements, especially rain. If it is positioned in a way that it is exposed to a lot of water when it rains, it is advisable to get a waterproof Ring cover for added protection.
There are many Ring doorbell cover options to choose from. Transparent plastic covers protect the Ring not only from rain, but also from dirt and dust, but they’re not aesthetically pleasing.
If your ring is installed in covered areas, you can opt weather-blocking mount to protect it from the glare of the sun and rain.
Another alternative is the protective silicone skins specifically designed for Ring video doorbells. They ensure that Ring’s circuitry is protected from the elements. They essentially make the Ring even more weather-resistant and waterproof. They also come in different earth-tone colors so it wouldn’t be hard to find one that matches your front door motif.
These covers can help prolong the life of your Ring video doorbell. The Ring is durable enough to withstand worst-case scenarios but it wouldn’t hurt to add another layer of protection.
 Why is my Ring doorbell speaker not working?
Ring’s video doorbell speaker enables two-way communication between the homeowner and the visitor even if the former is not at home. It is a great way to deter burglars and intruders—if the speakers work, that is.
It’s not unusual for Ring users to report their Ring speakers malfunctioning or not working at all. Two of the most common problems pertaining to speakers are the low volume and the annoying echo sounds. It’s hard to pinpoint exactly what’s causing these problems, but they appear to more of a phone issue rather than a Ring issue. There are solutions to these problems depending on the brand and model of your phone.
But what are the possible reasons why your Ring doorbell speaker is not working? Here’s some troubleshooting guide.
- Microphone is disabled. If you are not hearing any sound from your Ring doorbell, check if the microphone is enabled on the device. Go to the Ring app and toggle the mic button to enable it. If there’s still no sound, then you may have to replace the faulty microphone.
- Faulty speakers. If right off the bat, there is no sound coming from the device even though the audio and microphone are enabled, the speakers are most likely defective and need to be replaced.
App-related issues. Although it’s easy to say that speaker problems are caused by hardware issues, many of the symptoms are app-related. It’s possible that the app may be glitching. When this happens, the speakers can produce intermittent sounds, poor audio quality, or no sound at all. Make sure that the app is up-to-date. While you’re at it, ensure that the Ring video doorbell’s firmware is also updated to ensure that bug fixes are implemented.